Before the first appointment, I require you to fill out intake forms available through the “New Patient” portal. You may also upload any recent bloodwork, medical documentation, and even pictures of prescription bottles. For any questions, email us at Frontdesk@leveluppsych.com

I do not take private insurance. I do provide medical receipts or “super bills” after each appointment. You can then submit this receipt to your insurance company for reimbursement. Typically most PPOs cover 50-80 percent of our follow-up appointment fees. You can also simplify the process by downloading the “Reimbursify” app on your phone or through our Reimbursify link at the top of this website. To find out what your policy covers, call the number on the back of your card and ask if you have out of network coverage for psychiatry and if so, what percentage of fees will be covered. Your insurance company may ask you about billing codes. These are the codes I commonly use:

• Initial Evaluation: 99205 + 90833
• 30 Min Follow Up: 99214 +/- 90833

Many of our clients get a significant reimbursement from their insurance including Aetna, Wellpoint, CareFirst BlueCross, UnitedHealth Group, BlueCross BlueShield (Fed and non-fed),  and more.

• More Time Dedicated to Your Care: Out-of-network psychiatrists can often provide longer and more frequent sessions than what insurance plans may cover, allowing more time for in-depth discussions and comprehensive treatment. They minimize time spent on insurance-related tasks and instead focus on delivering thoughtful and personalized care. This also means your psychiatrist can be more accessible and responsive to any questions or concerns that may arise during your treatment.

• Access to Customized Treatment Options: Out-of-network psychiatrists may be able to offer a wider range of treatment options beyond what is typically covered by insurance. Insurance plans can sometimes deny coverage for some mental health treatments, even when you and your doctor have determined that the treatment is beneficial.

• Reduced Wait Times and More Flexible Scheduling: in-network psychiatrists can sometimes have long wait times for appointments. Opting for an out-of-network psychiatrist may provide faster access to care, ensuring you receive timely treatment and more flexible scheduling options.

• Enhanced Privacy and Confidentiality: By choosing an out-of-network psychiatrist, you may have added privacy and confidentiality since your medical information is not directly shared with insurance companies or third-party payers.

This means that we understand the role that control, trust, and empowerment play in making decisions about your treatment, including medication. When you decide to take a medication, what happens next often has as much to do with your relationship with that provider as it does with the molecule’s effects on your body. Oftentimes our patients have been prescribed medications in the past, but had negative reactions or never even took the medication because:

1. Their provider didn’t take the time to explain it

2. Didn’t prepare them for potential side effects

3. They didn’t have a strong, trusting relationship with that provider.

At a gut level, patients felt afraid, mistrustful, and not in control–all of which can be re-traumatizing, discouraging them from seeking care they might desperately need. It is a core value in this practice to give patients a sense of control over their treatment, be flexible and informative when it comes to medication choices, and create a compassionate environment that helps people feel safer taking medication.

If you think you have a medical or psychiatric emergency, please go to the nearest emergency room, or call 911 immediately. Do not rely on electronic communications or communication through this website.  If you’re concerned about yourself or someone else, the 988 Lifeline is available to call or text at 988 or chat online at 988lifeline.org/chat. They are available 24/7, and they are free and confidential.

Credit cards and Zelle Payments. Credit card payments are authorized at the end of the appointment unless stated otherwise on a case-by-case basis. 

Your appointment time is reserved for you. 99% of our appointments start on time. If you arrive late, extra time cannot be allotted if it hinders the start time of another patient.

We require 24 hours notice to modify or cancel an appointment. If you cancel within 24 hours of your appointment or if you miss your appointment, you will be charged $75. Late cancellation fees and no shows may be waived on a case-by-case basis. 

Our main goal is for people to get the help that they need. If we are not the best fit for your needs, we can refer you to other providers who are better suited to your specific needs. If we are not a good fit during the 60 minute intake appointment, there will be no charge and you terminate service at any time.